Why doesn’t the decision I have received appear in the e-service?

Verify that you are logging into the service in the same way as when you submitted your application.

Example: If you submitted the application using Suomi.fi credentials, please use Suomi.fi authentication to log in. If you used Haka login, use Haka login again.

If you still do not see the applications or decisions received on the service, please contact Findata’s customer service: info@findata.fi.