Päivitetty 07.09.2021

Technical releases

Page updated on 7 September 2021 at 9.45 am

On this page, you will find technical releases related to the Health and Social Data Permit Authority Findata’s systems, such as maintenance outages, system malfunctions and operating restrictions.

In case of problems others than listed below, you can contact our Help Desk by e-mail: info@findata.fi or by phone: 029 524 6500 (open on weekdays from 9.00 to 11.00 and from 12.00 to 16.00).

Maintenance outages

  • Findata’s systems have a monthly maintenance outage on the Thursday of the week after the second Tuesday of the month between 8 a.m. and 12 p.m. The timing stems from Microsoft’s Windows updates, which always occur on the second Tuesday of the month.
  • The services may malfunction during this time, but it will be rectified after a maintenance outage.
  • Maintenance outages in 2021:
    • Thursday 23 September
    • Thursday 21 October
    • Thursday 18 November
    • Thursday 23 December

System malfunctions

  • Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to to save your unfinished application approximately every 15 minutes.
  • We have detected problems when using Internet Explorer. We recommend using other browsers.

Restrictions

  • Currently, the identification and thus, submitting a data permit application, is possible for persons who have a personal identity code registered in the Finnish Population Information System. The deployment of other identification methods is underway.
  • Data permit, data permit amendment and data request application forms were updated at the end of 2020 and it is no longer possible to copy old applications as new ones. We kindly ask you to fill in a new application form.