Päivitetty 19.01.2022

Technical releases

On this page, you will find technical releases related to the Health and Social Data Permit Authority Findata’s systems, such as maintenance outages, system malfunctions and operating restrictions.

In case of problems others than listed below, you can contact our Help Desk by e-mail: info@findata.fi or by phone: 029 524 6500 (open on weekdays from 9.00 to 11.00 and from 12.00 to 16.00).

Maintenance outages

  • Findata’s systems have a monthly maintenance outage on the Thursday of the week after the second Tuesday of the month between 8 a.m. and 12 p.m. The timing stems from Microsoft’s Windows updates, which always occur on the second Tuesday of the month.
  • The services may malfunction during this time, but it will be rectified after a maintenance outage.

System malfunctions

  • Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to to save your unfinished application approximately every 15 minutes.
  • We have detected problems when using Internet Explorer. We recommend using other browsers.

Restrictions

  • Data permit, data permit amendment and data request application forms have been updated several times. Unfortunately it is not possible to copy old application versions as new ones. We kindly ask you to fill in a new application form.