On this page you will find the contact details of our Help Desk and staff, as well as the postal and billing address.
Help Desk
Book a time for personal consultation
You can book a time for personal consultation with an expert from Findata. Appointments are available three days a week and last for 20 minutes. The meetings are held remotely via Teams.
We offer help in the following topics:
- General consultation on Findata’s services
- Data permit applications, amendments, and data requests
- Extraction description form and other forms
- Ordering Findata’s secure processing environment Kapseli, pausing, and data storage service
You can see the available times below. Appointment service is on a summer break from June 19 to August 11, 2025.
Make sure you have written your email address correctly. After booking, we will send a confirmation to your email and a downloadable calendar reminder. We will send the link to the Teams meeting later.
If you have not received a confirmation or Teams link, email us at info@findata.fi.
The personal consultation service is provided as a part of the FinHITS project funded by the European Union.
Media inquiries
Data protection officer
Data Protection Officer
tietosuojavastaava@findata.fiContact us
Personnel
Management group
Information security
FinHITS project
Data services
Addresses
E-mail addresses: firstname.lastname@findata.fi
Postal address: P.O. Box 30, FI-00301 Helsinki, Finland
Street address: Mannerheimintie 166, Helsinki (reception in building A)
Invoicing address and VAT number
Findata works under Finnish Institute for Health and Welfare’s (THL) billing address and business ID.
eInvoicing address:
- EDI code: 003722295006
- Operator ID: FI28768767 Posti Messaging Oy
- Business Identity Code: 2229500-6
- VAT number: 2229500-6
Invoicing from countries outside Finland:
- Finnish Institute for Health and Welfare
P.O. Box 5660
01051 Laskut, Finland
Finland