On this page you will find the contact details of our Help Desk and staff, as well as the postal and billing address.
Help Desk
Book a time for personal consultation
You can book a time for personal consultation with an expert from Findata. Appointments are available three days a week and last for 20 minutes. The meetings are held remotely via Teams.
We offer help in the following topics:
- General consultation on Findata’s services
- Data permit applications, amendments, and data requests
- Extraction description form and other forms
- Ordering Findata’s secure processing environment Kapseli, pausing, and data storage service
You can see the available times below.
Make sure you have written your email address correctly. After booking, we will send a confirmation to your email and a downloadable calendar reminder. We will send the link to the Teams meeting later.
If you have not received a confirmation or Teams link, email us at info@findata.fi.
The personal consultation service is provided as a part of the FinHITS project funded by the European Union.
Media inquiries
Data protection officer
Data Protection Officer
tietosuojavastaava@findata.fiContact us
Personnel
Management group
Data Services
Addresses
E-mail addresses: firstname.lastname@findata.fi
Postal address: P.O. Box 30, FI-00301 Helsinki, Finland
Street address: Mannerheimintie 166, Helsinki (reception in building A)
Invoicing address and VAT number
Findata works under Finnish Institute for Health and Welfare’s (THL) billing address and business ID.
eInvoicing address:
- EDI code: 003722295006
- Operator ID: FI28768767 Posti Messaging Oy
- Business Identity Code: 2229500-6
- VAT number: 2229500-6
Invoicing from countries outside Finland:
- Finnish Institute for Health and Welfare
P.O. Box 5660
01051 Laskut, Finland
Finland