Kapseli is a Findata-provided secure processing environment for the processing of data on individuals. In this environment you can use the primary statistical software needed for analysing the data.
See Kapseli’s frequently asked questions and instructions at the end of this page.
Book a time for personal consultation
You can book a time for personal consultation with an expert from Findata. Appointments are available three days a week and last for 20 minutes. The meetings are held remotely via Teams.
We offer help in the following topics:
- General consultation on Findata’s services
- Data permit applications, amendments, and data requests
- Extraction description form and other forms
- Ordering Findata’s secure processing environment Kapseli, pausing, and data storage service
You can see the available times below. Appointment service is on a summer break from June 19 to August 11, 2025.
Make sure you have written your email address correctly. After booking, we will send a confirmation to your email and a downloadable calendar reminder. We will send the link to the Teams meeting later.
If you have not received a confirmation or Teams link, email us at info@findata.fi.
The personal consultation service is provided as a part of the FinHITS project funded by the European Union.

What is Kapseli?
Read a description of Kapseli, and how you can begin use.
Kapseli is a secure processing environment provided by Findata, where individual-level data accessible with a data permit can be processed. Kapseli is used remotely and can be accessed through a web browser.
Kapseli is a virtual machine that operates similarly to a Windows or Linux remote desktop. This remote desktop corresponds to the computer’s own desktop. Kapseli provides access to the most common word processing and statistical software.
You can use Kapseli by logging into its remote desktop through a web browser. Logging in requires strong two-factor authentication.
Kapseli is always data permit-specific. A separate Kapseli environment is created for each data set accessed under a specific permit. Each Kapseli environment is billed separately for each permit, and the same Kapseli cannot be used for analysing data accessed under different permits. However, data under the same permit can be used from multiple parallel Kapseli environments.
You can use Kapseli, once
- we have approved your permit application
- we have aggregated the data from the controller
- you have completed the Kapseli processing environment order form and
- we have entered into an agreement with you on the use of Kapseli.
How to order Kapseli
- Log in to our e-service
- From the top menu select: Submit application
- Scroll down and select: Order or update of the Kapseli operating environment or the data storage service
- Click: Fill in the application
- Complete the application form
- Enter your own name in the applicant field
- After this, using the Invite a member button add all the persons and email addresses that need user rights to Kapseli
- The invited persons will join using multi factor authentication
- Complete the rest of the form
- Please note, that R-Tools is not automatically installed in Kapseli. If you need R-Tools, indicate this in the additional information section of the form.
- Finally, select Send application from the Actions section on the right side of the screen.
There’s a monthly maintenance outage on the Thursday of the week after the second Tuesday of the month between 8 a.m. and 12 p.m. The timing stems from Microsoft’s Windows updates, which always occur on the second Tuesday of the month.
Kapseli may malfunction during this time, but it will be rectified after a maintenance outage.
Dates of monthly maintenance outages in 2025
- 23 January 2025
- 20 February 2025
- 20 March 2025
- 17 April 2025
- 22 May 2025
- 19 June 2025
- 17 July 2025
- 21 August 2025
- 18 September 2025
- 23 October 2025
- 20 November 2025
- 18 December 2025
Contact us

What does Kapseli contain and much does it cost?
See the available machine packages and their prices.
The user fee for Kapseli is based on the selected computing package, operating system, and any additional orders, such as increased computing capacity or custom software.
By default, all computing packages have the following storage modes:
- Work: 300 GB
- Data: 300 GB
- Backup: 5 GB
- Output: 10 GB
The performance of Kapseli depends on the number of concurrent users and the load generated by the software used. One machine package (S/M/L/XL) is designed for approximately ten users. The price includes user rights for up to 10 users.
It is not advisable to add more than ten users to a single machine package to avoid overloading the performance. However, if the subscriber wishes to have more than 10 users on a single machine package, we will charge additional user usage fees monthly at a rate of €16.16 + 25,5% VAT per user.
It is also possible to distribute data-specific processing across multiple parallel machine packages. Each of these machine packages must be ordered separately as individual packages. Ordering parallel machine packages may require customisation, for which Findata will charge according to their pricing.
Computing package prices
Kapseli prices are commercially priced fee-based services to which VAT of 25,5% is added. The prices in the price list do not include VAT.
For example, the total cost of the Kapseli S machine package with Windows operating system is €185.10 per month (€147.50 + (0.255 x €147.50) = €185.10).
An academic Windows license can be deployed on projects where all users are from organisations that are eligible for an academic license type. It is the responsibility of the project to ensure that the licence conditions are met. If necessary, check with your organisation’s IT support or directly with Microsoft: Windows Licence Terms and Conditions (microsoft.com)
How to switch to an academic license for Windows
If you want to switch your current Windows licence to an academic licence, please notify us at least two weeks before the start of the next billing period.
How to switch the licence in the e-service:
- Go to the e-service at asiointi.findata.fi
- Select the form: Order or update of the Kapseli operating environment or data storage service
- Choose: I wish to update my current environment
- Choose: I want to change Kapseli’s operating system
- In the “Kapseli’s features” section of the form, select the operating system: Windows
- Answer the question that appears regarding the academic Windows licence.
There are no costs associated with switching the licence.
Product | Features | Windows OS (excl. VAT) | Academic Licence Windows OS (excl. VAT) | Linux OS (excl. VAT) |
---|---|---|---|---|
Kapseli S | – 8 GB RAM– 4 cores | €147.50/month (€1,770.00/year) From 1 Jun: €158.33/month (€1,899.96/year) | €136.67/month (€1,640.00/year) From 1 Jun: €147.50/month (€1,770.00/year) | €108.75/month (€1,305.00/year) From 1 Jun: €130.83/month (€1,569.96/year) |
Kapseli M | – 16 GB RAM– 6 cores | €199.17/month (€2,390.00/year) From 1 Jun: €213.75/month (€2,565.00/year) | €176.67/month (€2,120.00/year) From 1 Jun: €190.83/month (€2,289.96/year) | €138.33/month (€1,660.00/year) From 1 Jun: €164.17/month (€1,970.04/year) |
Kapseli L | – 32 GB RAM– 8 cores | €296.67/month (€3,560.00/year) From 1 Jun: €317.92/month (€3,815.04/year) | €244.58/month (€2,935.00/year) From 1 Jun: €266.25/month (€3,195.00/year) | €195.42/month (€2,345.00/year) From 1 Jun: €227.92/month (€2,735.04/year) |
Kapseli XL | – 64 GB RAM– 8 cores | €485.42/month (€5,825.00/year) From 1 Jun: €531.67/month (€6,380.04/year) | €399.17/month (€4,790.00/year) From 1 Jun: €445.42/month (€5,345.04/year) | €275.00/month (€3,300.00/year) From 1 Jun: €332.50/month (€3,990.00/year) |
Customisation prices
Product | Price (excl. VAT) | Features |
---|---|---|
Operating system change | €470.00 per change From 1 Jun: €495.00 per change | Fixed price based on the working time costs. |
SAS licence | From 1 Jun: €144.00/month (€1,728.00/year) | SAS software licence price per machine package. Licence must be ordered separately in the e-service. |
User licences for 11+ users | €16.16/month per user From 1 Jun: €17.50/month per user | Machine packages include usage rights for up to 10 users. More users can be added, but it may affect performance. Additional users are billed monthly. |
Technical customisation | Based on a separate offer. | Working time costs for customising the remote environment, e.g. installation of the user’s own software in Kapseli package (with the user’s own licences), other technical customization of the computing package or Kapseli subscription. |
We reserve the right to change the prices for Kapseli, if procurement costs change independent of Findata’s operations.
Changing the operating system
You can switch the operating system used in your Kapseli environment while it is in use. To do this, order an update through Findata’s e-service. The change will incur costs as outlined in our price list.
Windows and Linux operating systems come with different standard software. If you require additional software for the new operating system, you can order it as part of the update.. Installation of extra software will be charged based on actual working hours at €90.00/hour + VAT of 25.5%.
Check available software: What software is available in Kapseli
How to order a Kapseli operating system change
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Choose: I wish to update my current Kapseli → I want to change Kapseli’s operating system.
- If you need additional software for the new operating system, also choose: I want to add other software to my order.
- Complete the form by following the instructions.
When the operating system is changed, Findata will transfer the contents of the network drives (D: Data and W: Work) to the new system.
It is the user’s responsibility to move any other files (e.g., from the desktop or local drives) to the network drives before the update. These files will not be transferred automatically.

What software does Kapseli include?
See Kapseli’s standard programmes and their versions.
All new Kapseli packages include the software according to the table below as standard. We will expand the software selection as needed.
For previously ordered Kapseli environments, software versions will be updated upon the subscriber’s request. If you are using an older version and wish to update to the one listed below, please arrange a scheduled update by sending an email to kapseli@findata.fi. Include the Kapseli ID (e.g., A01) and the software to be updated in your message.
Version updates will be automated in Kapseli starting 17 April 2025
- From now on, each Kapseli environment will have only one version of each software available.
- By default, the latest supported version will be installed, which may not necessarily be the same as the latest version available online.
- Software versions will be updated automatically in all Kapseli environments annually or when known security threats are detected.
- Older versions can still be used, but their maintenance and support will incur additional costs.
Software updates are carried out during scheduled maintenance breaks. Our aim is to enable automatic version updates for all standard software by the end of 2025. If you require access to older versions or have any questions, please contact us at kapseli@findata.fi.
Linux (Ubuntu)
Software | Version | Further information |
Emacs | ||
Gnome System Monitor | ||
Golang | ||
Josm | ||
LibreOffice | Base, Calc, Draw, Impress, Math, Writer | |
Pigz | ||
Python | 3.12 | Includes the following packages: tensorflow nltk spacy scikit-learn seaborn plotly bokeh pydot xgboost lightgbm catboost eli5 torch keras gensim scrapy beautifulsoup4 numpy scipy pandas statsmodels matplotlib trio httpx qrcode |
R + R studio | 4.2.1 | Includes CRAN library packages. Please note that R-Tools is not automatically installed in Kapseli. If you need R-Tools, indicate this in the additional information of the subscription form. |
VS Code |
Windows Server 2016 Standard
Software | Version | Further information |
7-Zip | Up to date | |
Adobe Acrobat Reader DC | Up to date | |
Anaconda 3 | 2024.06-1 | Uses Python Wheel 3.12 |
GeoDa | 1.22 | |
Git | 2.46.1 | |
Google Chrome | Up to date | |
IBM SPSS Statistics | 29 | The license is activated upon request. |
LibreOffice | Up to date | Base, Calc, Draw, Impress, Math, Writer |
LyX | 2.4.1.1 | |
MiKTeX | 24.1 | |
Notepad++ | Up to date | |
QGIS | 3.34.11 | |
R | 4.3 | Includes CRAN library packages. Please note that R-Tools is not automatically installed in Kapseli. If you need R-Tools, indicate this in the additional information of the subscription form. |
RStudio | 2024.09.0-375 | |
SAS | 9.4 | The license is activated upon request. As of 1 June 2025, the SAS licence will become a separately ordered service (€144.00/month) and will be invoiced separately. |
Stata | 16 | The license is activated upon request. |
WinPython | 3.12 | |

Can Kapseli be customised to your own needs?
It is possible to customise Kapseli to be more comprehensive than the basic package.
If you need other software in addition to the standard software, it is possible to use them by additional order.
How to order additional software for Kapseli
Additional software can be ordered either when placing a Kapseli order or later by updating your existing Kapseli order in the e-service.
Ordering additional software when placing a Kapseli order
- Go to the e-service.
- Select the form Order or update of the Kapseli operating environment or data storage service
- In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
- In response to the question “Do you also need other software in Kapseli?”, select: Yes.
- Provide the details of the software you require.
- Complete the form by following the instructions.
Ordering additional software for an existing Kapseli order
- Go to the e-service.
- Select the form Order or update of the Kapseli operating environment or data storage service
- In response to the question “What does your order concern?”, choose: I wish to update my current environment.
- Choose: I want add other software to my order.
- Complete the form by following the instructions.
The most common additional software for Kapseli
Software | Version | Price |
---|---|---|
MS Office -software (Excel, Word, PowerPoint) | Newest version | Installation €90.00 per hour + VAT 25,5% billed according to the actual working hours. Estimate: 1 hour. Monthly fee: €18.54/month + VAT 25.5%. |
Rtools | Installation free of charge |
Software that have previously been approved and installed in Kapseli processing environments are listed below. For these programs, the installation cost is estimated to be 1–3 working hours. Costs €90.00 per hour + VAT 25,5% are billed according to the actual working hours.
Software | Version |
---|---|
Java | lastly recommended |
MySQL | 8.0.26 |
MySQL Community Server | 8.0.26 |
MySQL Workbench | 8.0.26 |
Gvim / Vim | lastly recommended |
Git-annex | lastly recommended |
Microsoft Visual C++ | 14.00 or lastly recommended |
GIMP | 2.10 or lastly recommended |
Microsoft Power BI desktop | lastly recommended |
VSCode + Julia extension | lastly recommended |
Installing user’s own software into Kapseli
If the software you need is not included in the table above, it may still be installed in Kapseli provided certain conditions are met. The software can be either open access or licence-based. If a licence is required, you are responsible for obtaining and providing it.
Before installation, Findata assesses the software’s information security and compatibility with the Kapseli environment. However, we cannot test the software or guarantee that it will function as expected in the remote environment.
Requirements for installing your own software
- Test the software to ensure it works in Kapseli.
- Confirm that the software is either open access or licence-based.
- If the software is licence-based, ensure you have a valid licence and clear installation instructions.
- Note that Kapseli is not connected to the internet. The software must be installable and usable in a closed environment.
- Provide Findata with the necessary information to install and use the software.
We charge €90.00/hour + VAT 25.5% for the installation of additional tools and software in Kapseli.
If the installation requires more extensive technical work (e.g. in the case of private software) work is charged at €147.00/hour + VAT 25.5%, based on the actual time spent.
Please note that Findata cannot guarantee the functionality of your own software in the Kapseli environment. The installation costs will be charged even if the software cannot be used in Kapseli in the manner intended by the customer.
Increasing the performance or storage capacity in Kapseli
You can improve the performance of your Kapseli environment by upgrading to a larger machine package (e.g., from S to M). Changing the machine package size is free of charge, and you will be billed according to the price list for the new package.
How to change the size of your Kapseli computing package
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to update my current Kapseli.
- Choose: I want to change Kapseli computing package.
- Select the desired machine package size from the section Kapseli’s features below.
- Complete the form by following the instructions.
If your performance needs go beyond the available packages, please contact us at kapseli@findata.fi to discuss customised options.
It is also possible to increase the storage capacity of your Kapseli to accommodate larger datasets. Additional storage can be ordered in our e-service either by updating your current subscription or when submitting a new Kapseli application.
Increased storage capacity | Price | Info |
---|---|---|
100GB | €10.8/month + VAT 25,5% | You can increase the storage capacity in units of 100 GB as much as you want. |

How to use Kapseli
Read the starter guide or hop on for the more detailed operating manual.
Kapseli can be accessed using the following recommended browsers: Firefox, Chrome, and Safari.
There are no specific performance requirements for the user’s own computer, as all computing is handled within the Kapseli environment. However, a sufficiently fast internet connection is recommended to ensure smooth use.
IP address requirements
To access Kapseli, a static IP address is required, i.e. typically your organisation’s IP address. If you’re working remotely, your organisation’s IP address is usually available through a VPN connection or other remote access solution.
If your organisation’s network settings change, contact your IT support to obtain the full IP address range in use. This ensures that access to Kapseli is not disrupted.
Please note that Kapseli cannot be accessed from private IP addresses.
See also: Kapseli user guide
Can I transfer files to and from Kapseli myself?
No, you cannot. The Kapseli environment is not connected to the internet, which means you cannot copy and paste text or transfer files directly to or from Kapseli.
All files, code, and other content must be transferred via Findata’s secure Nextcloud transfer service. File transfers are handled by Findata staff and are invoiced every six months based on the time required to complete the transfers.
All text, lines of code and files are always delivered to Kapseli via Findata using the Nextcloud transfer service. The transfer of your own files to Kapseli is invoiced every six months. Invoicing is based on the time spent on an hourly basis.
See our hourly based fees on the Pricing page.
How to transfer your own files to Kapseli
Send a notification to data@findata.fi about your data
Provide in your message the following information:
- Data permit journal number
- Remote environment Kapseli code
- Your Tunneli ID if you already have a Tunneli connection.
- You can find your IDs by doing the following:
- Log into your Tunneli account.
- Go to the profile icon on the top right.
- Choose ‘Settings’.
- Your ID ends in FINDATA.local.
- You can find your IDs by doing the following:
Order a Tunneli ID
If you already have a Nextcloud connection, proceed to the next step.
- Log into the Findata customer service at asiointi.findata.fi
- Under Submit application, select Order of a Tunneli user ID
- Complete and submit the form
- Notify us at data@findata.fi once the form has been submitted. If additional information is needed for registration, our partner CSC will contact you via email.
- When you receive confirmation from CSC that the connection has been established, proceed to the next step.
Fill in the Files to be sent to Kapseli form
- Fill in the form below and submit it to Findata via Tunneli in the same transfer folder together with the other files. Go to the next step.
- If you’re transferring data, submit its data description in the same transfer folder.
Files to be sent to Kapseli form (download Word file, 26 kB)
Encrypt the data and transfer it to Tunneli
- Log in to Tunneliat siirto.findata.fi
- Log into all Findata services and systems using the same authentication method.
- Verify that the diary number is correct.
- The front page shows a folder with the title of the data permit decision’s diary number.
- Open the folder and check that the diary number in the file journal_number.txt is also correct.
- Create a new folder on your computer. Ensure that only individuals authorised to handle the data have access to this folder.
- Download the following files from Tunneli to the folder:
- Findata Encryption Tool (found in folder named Encryption Tools)
- csc.pub (found in folder named Encryption Tools)
- the journal_number.txt file
To download the file, click the three dots after the file and select ‘Download’.

- Compress all the files you want to transfer into a single .zip file and move them to the folder you previously created
- Make sure that the zip file size does not exceed 4 GB
- Include in the .zip file the data descriptions
- Include in the .zip file the data descriptions
- Do not password protect the .zip files
- Make sure the file is in the format specified in the data delivery request
- Make sure that the file name does not contain spaces or special characters (/,? +) [). The following special characters are permitted: dots, hyphens, and underscores (.- _)
- Open from the folder the Findata Encryption Tool
- Select the file for encryption
- The file you are encrypting is the zip file you created in step 5. Select a file by pressing ‘Select File’ (see image below)

- Select ‘Start Encryption’ to begin the encryption process (see image below)

- Two new files will have appeared in your folder on the machine:
- one .c4gh file and
- one .json file
- Open the folder that matches the project’s journal number in Tunneli
- Upload both files you created in step 9 to that Tunneli folder
- Now, your Tunneli folder should contain three files:
- journal_number.txt
- one .c4gh file
- one .json file
- Log out of the system.
- Notify data@findata.fi when the data has been transferred.
- Once the Findata’s processor has confirmed that your data has been transferred successfully, you must permanently delete all personal data from the extraction folder you created on your computer. Not therefore from the Tunneli folder, but from the folder you created yourself.
- Empty the Recycle Bin on your computer in case you’ve delivered personal data.
Data controllers send the data authorised by a data permit to Findata, which then transfers it to the Kapseli environment. Before the transfer, Findata pseudonymises the data and processes it in accordance with the principle of data minimisation.
Analysis results can be exported from the system via Findata’s verification process. Findata ensures that the results meet the anonymisation criteria before they can be published.
If necessary, we can also transfer the data to another secure processing environment instead of Kapseli. This is only possible if there is a valid reason for the transfer and the selected environment meets both the secondary data protection law and the security requirements set by Findata.
See also: Producing anonymous results
Using Kapseli with permits from other authorities
Kapseli can also be used based on permits issued by other authorities. In such cases, Findata charges for 2 hours of expert work (€147.00/hour) to cover the receipt, review, and transfer of the data to Kapseli.

Kapseli pause service
You can pause your Kapseli processing environment for a set period of time.
You can pause your Kapseli processing environment, after which the current machine package will be disabled for the duration of the pause. During the pause, we maintain the processing environment and the materials within, but the users do not have access to it.
During the pause, the Kapseli order must be valid, but only the monthly pause fee will be charged. The standard Kapseli conditions are also valid for the duration of the pause.
When the scheduled pause ends, users can start to log in to Kapseli once again. You will begin to be charged the monthly machine package fee for Kapseli.
The pause can be ordered through our customer service. The minimum pause is two calendar months and the maximum pause is 12 months. The period of notice for the pause is one calendar month. The processing time for all Kapseli orders is one month.
How to put your Kapseli order on pause
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Answer the question “What does your order concern?” by selecting: I wish to update my current environment.
- Answer the question “What do you like to update in your Kapseli?” by selecting: I want to pause Kapseli for a limited time period.
- Complete the form according to the instructions.
- Order the pause at least one month before the desired date.
Processing times for pause service
The processing time for all Kapseli orders is one month. The minimum pause is two calendar months and the maximum pause is 12 months. The period of notice for the pause is one calendar month.
Example 1: You ordered Kapseli originally for the period 1.1.2024–31.12.2027, and would like to pause the environment for the period 1.10.2024–1.12.2025.
- Order the pause no later than August 31 2024, because there is one month processing time for orders.
Example 2: You have put Kapseli on pause from 1 October 2023 to 1 December 2024, but want to use it again as early as 1 July 2024.
- Terminate the pause no later than 30 April 2024. Orders have a one-month processing time and the pause service has a one-month period of notice.
Pricing
Kapseli prices are commercially priced fee-based services to which VAT of 25,5% is added. The prices in the price list do not include VAT.
For example, the pause service processing fee is in total €351.40 (€ 280.00 + (0.255 x € 280.00) = €351.40).
Product | Price (excl. VAT) | Details |
---|---|---|
Pause processing fee | €280.00 From 1 Jun: €275.00 | The processing fee is invoiced as part of new pause orders and when ordering an extension to a pause. |
Monthly charge during pause | €46.00 No changes as of 1 Jun | Billed monthly for the duration of the pause. |

Data storage service for Kapseli users
A data storage service is available for Kapseli users to store research data after the analysis phase.
The data storage service is an additional feature for the Kapseli operating environment. It allows data analysed in Kapseli to be stored after the analysis has been completed, provided there is a justified need for storage. Such a need might arise, for example, during the peer review process.
The Kapseli machine package and the storage service cannot be used simultaneously. Data can only be stored in one of these services at a time.
How to order the storage service
The storage service is currently available only to customers with an active Kapseli order. The storage service cannot be ordered separately at this time.
If your data has been processed in a secure environment provided by another service provider, you must first order Kapseli. Once Kapseli is ordered, you can then order the storage service.
Note the following before placing an order:
- Only a representative of the permit holder can place orders related to the storage service.
- The storage service must be ordered at least one month before the end of your Kapseli environment subscription.
- The service can be ordered for a minimum of one year and a maximum of five years at a time.
- The data permit must be valid for the entire duration of the storage period.
- If the data permit does not cover the entire desired period, you must first apply for an extension to the data permit by submitting an amendment application.
- If the permit was granted by an authority other than Findata, please contact the issuing authority for an extension.
How to order the Kapseli data storage service
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to order a new data storage service.
- Complete the form by following the instructions.
How to extend your Kapseli data storage service order
Please note before placing the order:
- Place your extension order at least one month before the previous order expires.
- The extension will follow the applicable service terms and pricing.
- Ensure that the data permit is valid for the entire duration of the new storage period.
- If the data permit does not cover the planned storage period, apply for an extension with an amendment permit application in the e-service.
How to extend the data storage service order
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to change my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to extend period of use of the data storage service.
- Complete the form by following the instructions.
How does the storage service work?
When the storage service is activated, the Kapseli environment and any customer-specific software customisations will be removed. The data is then transferred to the storage service.
The following materials will be transferred to the storage service:
- Data produced under the data permit
- Research-related files, such as code scripts
The transfer covers all files from the Kapseli Data:, Work:, and Backup: drives. Files from other drives will not be transferred. The file format does not affect the transfer.
Important to remember about the storage service:
Ensure your data is saved in a format that allows it to be processed after restoration.
- The data will be stored in the state it was in on the start date of the storage service.
- Once the storage service is activated, no changes can be made to the data.
You are responsible for safely storing the encryption key and unique identifier throughout the storage period.
- Upon data transfer, you will receive a secure email containing the encryption key and unique identifier. These are necessary to restore your data. Without them, it is not possible to retrieve the data from the storage service.
- The encryption key is best opened with Notepad or another text editor.
Returning material from storage service to Kapseli or other secure processing environment
Data can be restored to a new Kapseli machine package or another approved secure processing environment. Restoring data to Kapseli or another processing environment is a paid service, and the pricing will be determined separately based on a custom offer.
How to return data from the data storage service to Kapseli
- Go to the e-service.
- First, order a new Kapseli machine package.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
- Complete the form by following the instructions.
- Submit the return request on the same form in the e-service.
- In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
- Complete the form by following the instructions.
Submit the return request at least one month before the desired return date.
How to return data from the data storage service to another processing environment
Data can be transferred from the storage service to another secure processing environment (SPE), provided that the following conditions are met:
- The SPE must be audited and registered in the Valvira Astori registry (valvira.fi).
- The data permit must specify the relevant SPE.
Please note: Once the data is transferred to another SPE, it cannot be returned to the Kapseli data storage service.
How to order the data transfer
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
- Complete the form by following the instructions.
Submit the return request at least one month before the desired return date.
Cancelling the storage service
Submit a cancellation request for the storage service at least one month before the desired termination date. Once the service ends, all materials will be deleted, and Findata is not obligated to retain any copies.
How to cancel the storage service
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Answer the question “What does your order concern?” by selecting: I want to change my current storage service.
- Answer the question “How would you like to change your current order?” by selecting: I want to terminate the data storage service.
- Complete the form as instructed.
Pricing for the storage service
The storage service is a fee-based service subject to VAT (25.5%). Prices are reviewed annually.
- A processing fee and the first 12 months’ charge are invoiced at the time of setup.
- After the first year, invoices are issued in advance every six months.
- Restoring data from the storage service to Kapseli or other environment is subject to a fee, which will be quoted separately.
Product | Price (excl. VAT) | Details |
---|---|---|
Storage service processing fee | €460.00 From 1 Jun: €465.00 | Billed with a new storage order. Minimum order period: 12 months. |
Monthly charge per 0.5 TB | €7.00/month (€42.00 per 6 months) No changes as of 1 Jun | Billed every six months. |
Returning data from storage to Kapseli or other processing environment | Based on a separate offer. | Request pricing separately. |

When will the data be erased from Kapseli?
See your options after your Kapseli processing environment order expires.
When your Kapseli order ends, user access is disabled and all data in the environment is permanently deleted. Findata does not retain a copy of the data.
Note that the validity of a data permit alone is not a sufficient legal basis to store data. To retain data, there must be an active order for either a processing environment (such as Kapseli) or a data storage service.
Options after the Kapseli order expires
You have three options if you wish to continue processing or storing data:
- Continue using Kapseli by placing a new order in our e-service.
- Pause your use of Kapseli for a fixed period (requires a valid Kapseli order).
- Order the data storage service if active use is not required, but you wish to retain the data.
All the above options require that the data permit remains valid for the entire duration of the extended use or storage period.
- If the data permit does not cover the desired period, apply for an extension via an amendment application in Findata’s e-service.
- If the permit was issued by another authority, please contact them to extend it.
If Findata does not receive information on your follow-up actions before your order expires, the Kapseli environment, including all data and files, will be permanently deleted.
Read more
- Order Kapseli or update your valid Kapseli subscription: asiointi.findata.fi
- Amendment permits
- Kapseli pause service
- Data storage service

Frequently asked questions and instructions
How to log in to Kapseli processing environment?
Before logging in, make sure your username has been registered and is ready to use.
If you’re unsure, contact your Findata contact person or the Kapseli helpdesk: kapseli@findata.fi.
How to log in to Kapseli
- Install and activate the Duo Mobile app (duo.com)
- Download Duo Mobile (by Duo Security Inc.) from your phone’s app store.
- If you’ve already installed and activated the app, skip to step 2.
- After ordering Kapseli, you will receive an activation message at the phone number you provided.
- Open the message and click the link to activate Duo Mobile.
- Log in to Kapseli
- Go to kapseli.findata.fi using your computer’s browser.
- Select the identification method you chose when registering.
- Choose your processing environment. (If you only have one, the system moves on automatically.)
- Complete two-factor authentication
- A login notification will appear in Duo Mobile on your phone.
- Tap Approve in the app to continue.
- You are now logged in to the Kapseli environment.
I can’t open the Kapseli login page
If you get an error message, e.g. “400 bad request header field too long”, try the following:
- Make sure you are using your organisation’s network (VPN).
- Try to log in to Kapseli with another browser. Supported browsers are Chrome and Firefox. Please note that the Virtu-service does not work in Firefox.
- Try logging in to Kapseli in incognito mode or delete cookies from your browser.
The problem may also occur because you are trying to log in from a different IP address than the one you have provided to Findata.
The IP address you have provided may be a private one, or it may be a single address from a wider network range of the organisation, in which case it may vary within the range. In these cases, please check with your organisation’s support to find out what your correct IP address is. It can be a single public IP address or the IP address of an entire network domain. Deliver your correct IP address to the Kapseli helpdesk so that the firewall can be opened.
Verify your IP address here (apps.csc.fi)
If these steps do not help, please contact the Kapseli helpdesk and explain the steps you have taken in your message.
Kapseli Helpdesk: kapseli@findata.fi
Can I combine the data I received via Findata with other information?
Data referred to in the Act on the Secondary Use of Health and Social Data can be combined to other information, such as data a person has collected themselves or data accessed with some other permit. As a rule, Findata or a statistics authority combines the data.
If you wish to combine data later on to data you have received via Findata, send an amendment application for the data to be combined. For more information please see the Amendment permits -page.
If you are applying to have data accessed with an individual’s consent to be combined with data that Findata has issued a permit for, the research subject’s notification and consent models must be attached to the application.
If the data have been accessed with the permission of other actors, list the following information in the application:
- Permit record number, issuer, date of decision.
- If the permit process is pending, the party to whom the application was submitted and the permit process start date.
- A brief description of the information content of other data.
- Do not attach permits for other data to the application. The application processor will ask for these separately of necessary.
See the instructions for sending data on the page Data transfers to Findata.
How do I safely exit Kapseli?
There are two ways to stop using the remote desktop.
- Sign out is located behind the human figure at the bottom left. You should use this option when you have finished processing the data. When you exit from Sign out, you release the resources on the remote workstation.
- Disconnect is located behind the Power button. Use this option if you need to leave analyses running when you leave the workstation. The resources will then remain reserved.
After both options, you will see the options Reconnect and Logout. Select Logout when stopping the use of the system. Close your browser unless you want to log back in.
How does the data controller provide the extracted data to Findata?
For instructions on how data controllers can submit extracted data, see the Data transfers to Findata -page.
Can I import my own software into Kapseli?
Yes, it is possible to install your own software in Kapseli if certain conditions are met.
The software can be either open access or licence-based. If a licence is required, you are responsible for obtaining and providing it. The software must be installable and usable in a closed environment, as Kapseli is not connected to the internet.
Before installation, Findata will assess the software’s information security and compatibility with the Kapseli environment. However, we cannot test the software or guarantee that it will function as intended.
To request an installation, you must:
- Test the software to ensure it works in Kapseli.
- Provide a valid licence (if required)
- Include clear installation instructions
- Ensure the software can be used without internet access
- Supply all necessary information to install and use the software
Installation fees:
- Standard installations: €90.00/hour + VAT 25.5%
- More extensive technical work (e.g. private software): €147.00/hour + VAT 25.5%
Installation costs will be charged even if the software cannot be used in Kapseli as intended.
Can I put my Kapseli subscription on pause?
You can pause your Kapseli processing environment, after which the current machine package will be disabled for the duration of the pause. During the pause, we maintain the processing environment and the materials within, but the users do not have access to it.
The pause service is subject to a fee.
Read more: Kapseli pause service
How do I update my software licence?
SPSS, SAS and Stata require a valid software licence to work.
Please send an email to kapseli@findata.fi with the Kapseli ID (e.g. A01) and the software for which the license needs to be updated.
The DuoMobile app activation link does not work
The activation link is valid for 7 days.
If the link has expired, contact the Kapseli Helpdesk to request a new activation link.
Kapseli Helpdesk: kapseli@findata.fi
My phone has changed – what to do?
Contact the Kapseli Helpdesk and request a new activation link.
Kapseli Helpdesk: kapseli@findata.fi
What to do if Kapseli freezes or runs out of memory?
Log out of Kapseli by clicking on the Log out button. Note: Do not disconnect! The Logout button can be found in the bottom left corner of the Windows Start menu. It is located behind the character icon. Once you have logged out of the Kapseli, log back in. This will end the entire session and often helps in situations where temporary files are the cause of a hang or memory loss.
You can check your machine’s resource usage during analyses from the Performance and Users tabs of the Task Manager. This allows you to see if the program is running out of memory and how much each user is consuming resources. You can find Task Manager in the Windows menu.
If these measures do not help, contact the Kapseli Helpdesk and tell them about the measures you have taken in your message.
Kapseli Helpdesk: kapseli@findata.fi
I have not used Kapseli for more than three months, now I can no longer access the remote environment
If you have not logged into Kapseli for three months, your DUO Mobile activation period will expire. You will receive a message saying “User not enrolled in Duo”.
In these cases, please contact the Kapseli Help Desk and ask to reopen your DUO connection.
Kapseli Helpdesk: kapseli@findata.fi
Maintenance has made fixes or updates to Kapseli, but they don’t show up
Make sure that you have disconnected or logged out of Kapseli after receiving a response from the administrator that repairs or changes have been made. Some changes do not take effect in the middle of a session, so you will need to log back into Kapseli for them to take effect.
If the problem is not resolved after logging back in, please report it to the Kapseli Helpdesk: kapseli@findata.fi.
What should I do if my account is locked?
If your account is locked out, you will receive an error message saying “Your account has been locked out due to excessive authentication failures. Please contact your administrator.”
Account lockout is usually caused by too many login attempts. A locked account will usually unlock within 20 minutes. If your account does not unlock within 20 minutes, please contact the Kapseli Helpdesk: kapseli@findata.fi.
What is anonymisation and pseudonymisation?
Anonymisation means the transformation of personal data into a form that irreversibly prevents the identification of an individual person. This may mean, for example, removing direct identifiers and simplifying the data to a general level so that personal data cannot be reconstituted in any way.
Pseudonymisation refers to the transformation of personal data, for example into a coded form. In this case, names and personal identifiers can be removed and replaced by another unique identifier, i.e. a code. Often a code key is kept to restore direct personal data to the data. Pseudonymised data are still personal data.
Kapseli-related instructions
How to cancel the storage service
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Answer the question “What does your order concern?” by selecting: I want to change my current storage service.
- Answer the question “How would you like to change your current order?” by selecting: I want to terminate the data storage service.
- Complete the form as instructed.
How to order Kapseli
- Log in to our e-service
- From the top menu select: Submit application
- Scroll down and select: Order or update of the Kapseli operating environment or the data storage service
- Click: Fill in the application
- Complete the application form
- Enter your own name in the applicant field
- After this, using the Invite a member button add all the persons and email addresses that need user rights to Kapseli
- The invited persons will join using multi factor authentication
- Complete the rest of the form
- Please note, that R-Tools is not automatically installed in Kapseli. If you need R-Tools, indicate this in the additional information section of the form.
- Finally, select Send application from the Actions section on the right side of the screen.
How to put your Kapseli order on pause
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Answer the question “What does your order concern?” by selecting: I wish to update my current environment.
- Answer the question “What do you like to update in your Kapseli?” by selecting: I want to pause Kapseli for a limited time period.
- Complete the form according to the instructions.
- Order the pause at least one month before the desired date.
How to return data from the data storage service to Kapseli
- Go to the e-service.
- First, order a new Kapseli machine package.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
- Complete the form by following the instructions.
- Submit the return request on the same form in the e-service.
- In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
- Complete the form by following the instructions.
Submit the return request at least one month before the desired return date.
How to return data from the data storage service to another processing environment
Data can be transferred from the storage service to another secure processing environment (SPE), provided that the following conditions are met:
- The SPE must be audited and registered in the Valvira Astori registry (valvira.fi).
- The data permit must specify the relevant SPE.
Please note: Once the data is transferred to another SPE, it cannot be returned to the Kapseli data storage service.
How to order the data transfer
- Go to the e-service.
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
- Complete the form by following the instructions.
Submit the return request at least one month before the desired return date.
How to extend your Kapseli data storage service order
Please note before placing the order:
- Place your extension order at least one month before the previous order expires.
- The extension will follow the applicable service terms and pricing.
- Ensure that the data permit is valid for the entire duration of the new storage period.
- If the data permit does not cover the planned storage period, apply for an extension with an amendment permit application in the e-service.
How to extend the data storage service order
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to change my current data storage service.
- In response to the question “How would you like to change your current order?”, choose: I want to extend period of use of the data storage service.
- Complete the form by following the instructions.
How to order the Kapseli data storage service
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to order a new data storage service.
- Complete the form by following the instructions.
How to order a Kapseli operating system change
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- Choose: I wish to update my current Kapseli → I want to change Kapseli’s operating system.
- If you need additional software for the new operating system, also choose: I want to add other software to my order.
- Complete the form by following the instructions.
How to change the size of your Kapseli computing package
- Go to the e-service
- Select the form: Order or update of the Kapseli operating environment or data storage service.
- In response to the question “What does your order concern?”, choose: I wish to update my current Kapseli.
- Choose: I want to change Kapseli computing package.
- Select the desired machine package size from the section Kapseli’s features below.
- Complete the form by following the instructions.
How to switch to an academic license for Windows
If you want to switch your current Windows licence to an academic licence, please notify us at least two weeks before the start of the next billing period.
How to switch the licence in the e-service:
- Go to the e-service at asiointi.findata.fi
- Select the form: Order or update of the Kapseli operating environment or data storage service
- Choose: I wish to update my current environment
- Choose: I want to change Kapseli’s operating system
- In the “Kapseli’s features” section of the form, select the operating system: Windows
- Answer the question that appears regarding the academic Windows licence.
There are no costs associated with switching the licence.
How to order additional software for Kapseli
Additional software can be ordered either when placing a Kapseli order or later by updating your existing Kapseli order in the e-service.
Ordering additional software when placing a Kapseli order
- Go to the e-service.
- Select the form Order or update of the Kapseli operating environment or data storage service
- In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
- In response to the question “Do you also need other software in Kapseli?”, select: Yes.
- Provide the details of the software you require.
- Complete the form by following the instructions.
Ordering additional software for an existing Kapseli order
- Go to the e-service.
- Select the form Order or update of the Kapseli operating environment or data storage service
- In response to the question “What does your order concern?”, choose: I wish to update my current environment.
- Choose: I want add other software to my order.
- Complete the form by following the instructions.