Kapseli®

Before logging in, make sure your username has been registered and is ready to use.

If you’re unsure, contact your Findata contact person or the Kapseli helpdesk: kapseli@findata.fi.

How to log in to Kapseli

1. Install and activate the Duo Mobile app (duo.com)
   • Download Duo Mobile (by Duo Security Inc.) from your phone’s app store.
   • If you’ve already installed and activated the app, skip to step 2.
   • After ordering Kapseli, you will receive an activation message at the phone number you provided.
   • Open the message and click the link to activate Duo Mobile.
2. Log in to Kapseli
   • Go to kapseli.findata.fi using your computer’s browser.
   • Select the identification method you chose when registering.
   • Choose your processing environment. (If you only have one, the system moves on automatically.)
3. Complete two-factor authentication
   • A login notification will appear in Duo Mobile on your phone.
   • Tap Approve in the app to continue.
4. You are now logged in to the Kapseli environment.

If you get an error message, e.g. “400 bad request header field too long”, try the following:

• Make sure you are using your organisation’s network (VPN).
• Try to log in to Kapseli with another browser. Supported browsers are Chrome and Firefox. Please note that the Virtu-service does not work in Firefox.
• Try logging in to Kapseli in incognito mode or delete cookies from your browser.

The problem may also occur because you are trying to log in from a different IP address than the one you have provided to Findata.

The IP address you have provided may be a private one, or it may be a single address from a wider network range of the organisation, in which case it may vary within the range. In these cases, please check with your organisation’s support to find out what your correct IP address is. It can be a single public IP address or the IP address of an entire network domain. Deliver your correct IP address to the Kapseli helpdesk so that the firewall can be opened.

Verify your IP address here (apps.csc.fi)

If these steps do not help, please contact the Kapseli helpdesk and explain the steps you have taken in your message.

Kapseli Helpdesk: kapseli@findata.fi

Data referred to in the Act on the Secondary Use of Health and Social Data can be combined to other information, such as data a person has collected themselves or data accessed with some other permit. As a rule, Findata or a statistics authority combines the data.

If you wish to combine data later on to data you have received via Findata, send an amendment application for the data to be combined. For more information please see the Amendment permits -page.

If you are applying to have data accessed with an individual’s consent to be combined with data that Findata has issued a permit for, the research subject’s notification and consent models must be attached to the application.

If the data have been accessed with the permission of other actors, list the following information in the application:

• Permit record number, issuer, date of decision.
• If the permit process is pending, the party to whom the application was submitted and the permit process start date.
• A brief description of the information content of other data.
• Do not attach permits for other data to the application. The application processor will ask for these separately of necessary.

See the instructions for sending data on the page Data transfers to Findata.

There are two ways to stop using the remote desktop.

• Sign out is located behind the human figure at the bottom left. You should use this option when you have finished processing the data. When you exit from Sign out, you release the resources on the remote workstation.
• Disconnect is located behind the Power button. Use this option if you need to leave analyses  running when you leave the workstation. The resources will then remain reserved.

After both options, you will see the options Reconnect and Logout. Select Logout when stopping the use of the system. Close your browser unless you want to log back in.

For instructions on how data controllers can submit extracted data, see the Data transfers to Findata -page.

Yes, it is possible to install your own software in Kapseli if certain conditions are met.

The software can be either open access or licence-based. If a licence is required, you are responsible for obtaining and providing it. The software must be installable and usable in a closed environment, as Kapseli is not connected to the internet.

Before installation, Findata will assess the software’s information security and compatibility with the Kapseli environment. However, we cannot test the software or guarantee that it will function as intended.

To request an installation, you must:

• Test the software to ensure it works in Kapseli.
• Provide a valid licence (if required)
• Include clear installation instructions
• Ensure the software can be used without internet access
• Supply all necessary information to install and use the software

Installation fees:

• Standard installations: €90.00/hour + VAT 25.5%
• More extensive technical work (e.g. private software): €147.00/hour + VAT 25.5%

Installation costs will be charged even if the software cannot be used in Kapseli as intended.

You can pause your Kapseli processing environment, after which the current machine package will be disabled for the duration of the pause. During the pause, we maintain the processing environment and the materials within, but the users do not have access to it.

The pause service is subject to a fee.

Read more: Kapseli pause service

SPSS, SAS and Stata require a valid software licence to work.

Please send an email to kapseli@findata.fi with the Kapseli ID (e.g. A01) and the software for which the license needs to be updated.

The activation link is valid for 7 days.

If the link has expired, contact the Kapseli Helpdesk to request a new activation link.

Kapseli Helpdesk: kapseli@findata.fi

Contact the Kapseli Helpdesk and request a new activation link.

Kapseli Helpdesk: kapseli@findata.fi

Log out of Kapseli by clicking on the Log out button. Note: Do not disconnect! The Logout button can be found in the bottom left corner of the Windows Start menu. It is located behind the character icon. Once you have logged out of the Kapseli, log back in. This will end the entire session and often helps in situations where temporary files are the cause of a hang or memory loss.

You can check your machine’s resource usage during analyses from the Performance and Users tabs of the Task Manager. This allows you to see if the program is running out of memory and how much each user is consuming resources. You can find Task Manager in the Windows menu.

If these measures do not help, contact the Kapseli Helpdesk and tell them about the measures you have taken in your message.

Kapseli Helpdesk: kapseli@findata.fi

If you have not logged into Kapseli for three months, your DUO Mobile activation period will expire. You will receive a message saying “User not enrolled in Duo”.

In these cases, please contact the Kapseli Help Desk and ask to reopen your DUO connection.

Kapseli Helpdesk: kapseli@findata.fi

Make sure that you have disconnected or logged out of Kapseli after receiving a response from the administrator that repairs or changes have been made. Some changes do not take effect in the middle of a session, so you will need to log back into Kapseli for them to take effect.

If the problem is not resolved after logging back in, please report it to the Kapseli Helpdesk: kapseli@findata.fi.

If your account is locked out, you will receive an error message saying “Your account has been locked out due to excessive authentication failures. Please contact your administrator.”

Account lockout is usually caused by too many login attempts. A locked account will usually unlock within 20 minutes. If your account does not unlock within 20 minutes, please contact the Kapseli Helpdesk: kapseli@findata.fi.

Anonymisation means the transformation of personal data into a form that irreversibly prevents the identification of an individual person. This may mean, for example, removing direct identifiers and simplifying the data to a general level so that personal data cannot be reconstituted in any way.

Pseudonymisation refers to the transformation of personal data, for example into a coded form. In this case, names and personal identifiers can be removed and replaced by another unique identifier, i.e. a code. Often a code key is kept to restore direct personal data to the data. Pseudonymised data are still personal data.

1. Go to the e-service.
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. Answer the question “What does your order concern?” by selecting: I want to change my current storage service.
4. Answer the question “How would you like to change your current order?” by selecting: I want to terminate the data storage service.
5. Complete the form as instructed.

1. Log in to our e-service
2. From the top menu select: Submit application
3. Scroll down and select: Order or update of the Kapseli operating environment or the data storage service
4. Click: Fill in the application
5. Complete the application form
   • Enter your own name in the applicant field
   • After this, using the Invite a member button add all the persons and email addresses that need user rights to Kapseli
   • The invited persons will join using multi factor authentication
   • Complete the rest of the form
   • Please note, that R-Tools is not automatically installed in Kapseli. If you need R-Tools, indicate this in the additional information section of the form.
6. Finally, select Send application from the Actions section on the right side of the screen.

1. Go to the e-service.
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. Answer the question “What does your order concern?” by selecting: I wish to update my current environment.
4. Answer the question “What do you like to update in your Kapseli?” by selecting: I want to pause Kapseli for a limited time period.
5. Complete the form according to the instructions.
6. Order the pause at least one month before the desired date.

1. Go to the e-service.
2. First, order a new Kapseli machine package.
   • Select the form: Order or update of the Kapseli operating environment or data storage service.
   • In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
   • Complete the form by following the instructions.
3. Submit the return request on the same form in the e-service.
   • In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
   • In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
4. Complete the form by following the instructions.

Submit the return request at least one month before the desired return date.

Data can be transferred from the storage service to another secure processing environment (SPE), provided that the following conditions are met:

• The SPE must be audited and registered in the Valvira Astori registry (valvira.fi).
• The data permit must specify the relevant SPE.

Please note: Once the data is transferred to another SPE, it cannot be returned to the Kapseli data storage service.

How to order the data transfer

1. Go to the e-service.
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. In response to the question “What does your order concern?”, choose: I wish to update my current data storage service.
4. In response to the question “How would you like to change your current order?”, choose: I want to terminate the data storage service and transfer the data to Kapseli or another operating environment.
5. Complete the form by following the instructions.

Submit the return request at least one month before the desired return date.

Please note before placing the order:

• Place your extension order at least one month before the previous order expires.
• The extension will follow the applicable service terms and pricing.
• Ensure that the data permit is valid for the entire duration of the new storage period.
• If the data permit does not cover the planned storage period, apply for an extension with an amendment permit application in the e-service.

How to extend the data storage service order

1. Go to the e-service
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. In response to the question “What does your order concern?”, choose: I wish to change my current data storage service.
4. In response to the question “How would you like to change your current order?”, choose: I want to extend period of use of the data storage service.
5. Complete the form by following the instructions.

1. Go to the e-service
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. In response to the question “What does your order concern?”, choose: I wish to order a new data storage service.
4. Complete the form by following the instructions.

1. Go to the e-service
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. Choose: I wish to update my current Kapseli → I want to change Kapseli’s operating system.
4. If you need additional software for the new operating system, also choose: I want to add other software to my order.
5. Complete the form by following the instructions.

1. Go to the e-service
2. Select the form: Order or update of the Kapseli operating environment or data storage service.
3. In response to the question “What does your order concern?”, choose: I wish to update my current Kapseli.
4. Choose: I want to change Kapseli computing package.
5. Select the desired machine package size from the section Kapseli’s features below.
6. Complete the form by following the instructions.

If you want to switch your current Windows licence to an academic licence, please notify us at least two weeks before the start of the next billing period.

How to switch the licence in the e-service:

1. Go to the e-service at asiointi.findata.fi
2. Select the form: Order or update of the Kapseli operating environment or data storage service
3. Choose: I wish to update my current environment
4. Choose: I want to change Kapseli’s operating system
5. In the “Kapseli’s features” section of the form, select the operating system: Windows
6. Answer the question that appears regarding the academic Windows licence.

There are no costs associated with switching the licence.

Additional software can be ordered either when placing a Kapseli order or later by updating your existing Kapseli order in the e-service.

Ordering additional software when placing a Kapseli order

1. Go to the e-service.
2. Select the form Order or update of the Kapseli operating environment or data storage service
3. In response to the question “What does your order concern?”, choose: I wish to order a new Kapseli.
4. In response to the question “Do you also need other software in Kapseli?”, select: Yes.
5. Provide the details of the software you require.
6. Complete the form by following the instructions.

Ordering additional software for an existing Kapseli order

1. Go to the e-service.
2. Select the form Order or update of the Kapseli operating environment or data storage service
3. In response to the question “What does your order concern?”, choose: I wish to update my current environment.
4. Choose: I want add other software to my order.
5. Complete the form by following the instructions.