Login

Log in to Findata’s e-service, transfer service Tunneli or the Kapseli processing environment. When you access the service, your connection is secured.

See the end of the page for frequently asked questions related to logging in.

Service disruptions

Transfer service Nextcloud renamed to Tunneli and visual apperance updated

Findata’s transfer services will be renewed during spring 2025. The current transfer service, Nextcloud, will receive a new name – Tunneli – and a new service called Supertunneli will be introduced for transferring larger datasets. These updates will improve the security and usability of the services.

Changes effective from April 28, 2025:

The transfer service will be renamed to Tunneli, and its visual appearance will be updated.
A Tunneli user account will be automatically created when a Kapseli subscription is made, and a separate account request will no longer be needed. For Kapseli customers who do not yet have an account, one will also be created automatically.
Unused accounts will be automatically deleted after 12 months. For Kapseli users, the account will remain active for the duration of the subscription.

E-service

By logging in to the e-service, you can:

Apply for a data permit for individual-level data
Submit a data request for statistical data
Apply for an amendment permit
Register as a user of the Tunneli transfer service
Place an order for the Kapseli secure processing environment
Register as a Kapseli user or add users to your Kapseli
View your submitted applications, permit decisions, and their attachments
Submit a GDPR request regarding your personal data processed by Findata

You can log in using Suomi.fi authentication or Haka login. If neither method is available to you, please request an identification form by emailing info@findata.fi.

Note: Always use the same authentication method each time you log in. This ensures you can access your submitted applications and received decisions without issues.

Tunneli transfer service

Using Tunneli transfer service:

Data controllers securely deliver the extracted datasets to Findata.
Customers, meaning permit holders, securely deliver their own datasets, files, or software to Findata.
Findata delivers the combined datasets from different data controllers to other secure processing environments.

Tunneli is a secure data transfer service provided by Findata that allows encrypted personal data to be delivered to and from Findata.

The law requires all data controllers covered by its scope to use the transfer service maintained by Findata to transfer materials securely.

Customers must also use Tunneli to transfer their own materials to the Kapseli secure processing environment.

Register as a Tunneli user on our e-service. If you order Kapseli, you’ll be registered for Tunneli automatically

Kapseli®

You will receive user credentials for Kapseli when:

You have received a positive permit decision.
We have compiled the dataset from the data controllers.
You have filled in the Kapseli order form.
We have signed an agreement with you for the use of Kapseli.

Kapseli is a secure processing environment provided by Findata, which is accessed via a web browser. You can find more information on the page Kapseli®.

Logging in requires strong two-step authentication. You can log in using either Suomi.fi authentication or Haka login with a one-time SMS password. Please use the same login method you use for our other services.

If neither method is available to you, please request an identification form by emailing info@findata.fi.

Register as a Kapseli user on our e-service.

Restrictions

Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to save your unfinished application approximately every 15 minutes.

We have detected problems when using Internet Explorer. We recommend using other browsers.

Data permit, data permit amendment and data request application forms have been updated several times. Unfortunately it is not possible to copy old application versions as new ones. We kindly ask you to fill in a new application form.

Maintenance outages

Our systems undergo a scheduled maintenance outage on the Thursday of the week following the second Tuesday of each month, between 4 a.m. and 12 p.m. This timing aligns with Microsoft’s Windows updates, which are released on the second Tuesday of every month.

Services may experience malfunctions during this period, but any issues will be resolved after the maintenance is completed.

Dates of monthly maintenance outages in 2025

Monthly maintenance on Findata’s services occurs on the Thursday after the second Tuesday of each month, from 8 a.m. to 12 p.m. (EEST), following Microsoft’s Windows update schedule.

23 January 2025
20 February 2025
20 March 2025
17 April 2025
22 May 2025
19 June 2025
17 July 2025
21 August 2025
18 September 2025
23 October 2025
20 November 2025
18 December 2025

Frequently asked questions related to login

How to log in to Kapseli processing environment?

Before logging in, make sure your username has been registered and is ready to use.

If you’re unsure, contact your Findata contact person or the Kapseli helpdesk: kapseli@findata.fi.

How to log in to Kapseli

Install and activate the Duo Mobile app (duo.com)
- Download Duo Mobile (by Duo Security Inc.) from your phone’s app store.
- If you’ve already installed and activated the app, skip to step 2.
- After ordering Kapseli, you will receive an activation message at the phone number you provided.
- Open the message and click the link to activate Duo Mobile.
Log in to Kapseli
- Go to kapseli.findata.fi using your computer’s browser.
- Select the identification method you chose when registering.
- Choose your processing environment. (If you only have one, the system moves on automatically.)
Complete two-factor authentication
- A login notification will appear in Duo Mobile on your phone.
- Tap Approve in the app to continue.
You are now logged in to the Kapseli environment.

Why doesn’t the application I have sent appear in the e-service?

Verify that you are logging into the service in the same way as when you submitted your application.

Example: If you submitted the application using Suomi.fi credentials, please use Suomi.fi authentication to log in. If you used Haka login, use Haka login again.

If the application you submitted is still not visible, please contact Findata’s customer service: info@findata.fi.

Why doesn’t the decision I have received appear in the e-service?

Verify that you are logging into the service in the same way as when you submitted your application.

Example: If you submitted the application using Suomi.fi credentials, please use Suomi.fi authentication to log in. If you used Haka login, use Haka login again.

If you still do not see the applications or decisions received on the service, please contact Findata’s customer service: info@findata.fi.

How can I modify an application I have sent?

Unfortunately, you cannot yourself modify an application after it has sent.

If you want to supplement an application that has already been sent, send us an email to info@findata.fi and tell us your application’s ID (e.g. 2022/53). We will return the application so you can supplement it.

Restrictions

You can log in using Suomi.fi authentication or Haka login. If neither method is available to you, please request an identification form by emailing info@findata.fi.

Dates of monthly maintenance outages in 2025

Monthly maintenance on Findata’s services occurs on the Thursday after the second Tuesday of each month, from 8 a.m. to 12 p.m. (EEST), following Microsoft’s Windows update schedule.

23 January 2025
20 February 2025
20 March 2025
17 April 2025
22 May 2025
19 June 2025
17 July 2025
21 August 2025
18 September 2025
23 October 2025
20 November 2025
18 December 2025