Purpose of use
Chatbot Vinkkeli is an AI-assisted tool that answers users’ questions on Findata’s website. When using Vinkkeli, the conversation takes place with a machine, not a human.
In its pilot phase, the tool uses content from Findata’s website, which has been uploaded as documents to the assistant created through OpenAI’s interface tool. The assistant is instructed to help website visitors access accurate information and to use only the content it has been provided in its responses.
Although Vinkkeli relies on reliable source material, it is important to remember that AI-generated responses may contain errors. Users should always verify the accuracy of the answers.
Vinkkeli uses OpenAI’s API to process user inputs and provide responses. User inputs are sent to OpenAI’s servers for processing and generating replies.
We may use your information to:
- Deliver and improve the Vinkkeli’s functionality.
- Analyze interactions to enhance our services.
- Address technical issues or investigate abuse.
Data processed and data sources
When you use Vinkkeli, we may collect:
- Messages and Inputs: The text or other information you provide during your interaction with Vinkkeli.
- Technical Data: Non-personally identifiable information, such as session metadata.
Regular disclosure of data
Input data may be shared with:
- OpenAI: Inputs provided to Vinkkeli are processed by OpenAI’s API, subject to OpenAI’s Usage Policies and Privacy Policy.
- Service Providers: Third parties assisting us with hosting or other technical needs.
We do not sell input data to third parties.
Data retention period
Conversation logs are automatically deleted from the plugin/server after 30 days. OpenAI may retain data processed through its API for a limited period to monitor for abuse or misuse, per its privacy practices.
Transfer and disclosure of personal data to non-EU or EEA countries
Inputs provided to Vinkkeli are processed by OpenAI’s API, subject to OpenAI’s Usage Policies and Privacy Policy.
OpenAI does not use data submitted via API interfaces for model development. More information can be found from OpenAI’s website (openai.com).
Rights of the data subject
The data subject refers to the person to who has used Vinkkeli. When we process personal data as a data controller, the data subject has the following rights:
- Right to information about the processing of personal data (Article 14 of the GDPR)
- Right of access to one’s personal data (Article 15 of the GDPR)
- Right to rectify one’s data (Article 16 of the GDPR)
- Right to restrict the processing of one’s data (Article 18 of the GDPR)
- Right to object to the processing of one’s data (Article 21 of the GDPR)
However, we are not able to identify persons who have used Vinkkeli, unless personal data has been inserted into the conversation.