The processing time for all Kapseli orders is one month. The minimum pause is two calendar months and the maximum pause is 12 months. The period of notice for the pause is one calendar month.
Example 1: You ordered Kapseli originally for the period 1.1.2024–31.12.2027, and would like to pause the environment for the period 1.10.2024–1.12.2025.
- Order the pause no later than August 31 2024, because there is one month processing time for orders.
Example 2: You have put Kapseli on pause from 1 October 2023 to 1 December 2024, but want to use it again as early as 1 July 2024.
- Terminate the pause no later than 30 April 2024. Orders have a one-month processing time and the pause service has a one-month period of notice.