I have not used Kapseli for more than three months, now I can no longer access the remote environment – what do I do?

If you have not logged into Kapseli for three months, your DUO Mobile activation period will expire. You will receive a message saying “User not enrolled in Duo”.

In these cases, please contact the Kapseli Help Desk and ask to reopen your DUO connection.

Kapseli Helpdesk: kapseli@findata.fi