Log in to Findata’s e-services, transfer service Nextcloud or the Kapseli remote access system. When you access the service, your connection is secured.
Frequently asked questions related to login can be found at the end of this page.
Service disruptions
Additional maintenance outage for Nextcloud transfer service and Linux Kapseli on Wednesday, Nov 13, 9:00–15:00
11.11.2024
There will be an additional maintenance outage for the Nextcloud transfer service and the Linux version of Kapseli on Wednesday, November 13, 2024, from 9:00 to 15:00.
During the maintenance outage, updates will be made to the systems. During this time, Nextcloud file transfers and the Linux version of Kapseli will not be available.
The maintenance outage does not affect the Windows version of Kapseli or the customer service portal.
We apologize for any inconvenience caused by the maintenance outage.
E-service
By logging in to the transaction service, you can
- Apply for a data permit for individual-level data
- Make a data request for statistical data
- Apply for an amendment permit
- Register as a Nextcloud transfer service user
- Order a Kapseli remote access environment
- Register as a user of the Kapseli or add users to a Kapseli
- Review the applications you have submitted and the permit decisions you have received, as well as their attachments.
You log in to the service using Suomi.fi authentication or Haka login. If these methods of identification are not possible, request an identification form from info@findata.fi.
Please always log in using the same authentication method to see the applications you have submitted and the decisions you have received.
Nextcloud transfer service
With Nextcloud transfer service
- data controllers can deliver the extracted data securely to Findata
- customers, ie licensees, may securely deliver their own data, files or software to Findata.
Nextcloud is a secure data transfer service provided by Findata that allows encrypted personal data to be delivered to Findata.
The law obliges all data controllers within its scope to use the service maintained by Findata to transfer materials. Customers’ own materials, files, software, etc. are also transferred to Kapseli via Nextcloud.
Please register as a Nextcloud user on our e-service.
Kapseli®
You will receive usernames for Kapseli when
- you have received a positive permit decision
- we have compiled material from data controllers
- you have completed the Kapseli order form and
- we have entered into an agreement with you for the use of the Kapseli.
Kapseli is a secure remote access environment provided by Findata, which is accessed via a web browser. You can find more information and the price list on the page Kapseli®.
Logging in requires strong, two-step authentication, which uses Suomi.fi authentication and a one-time SMS password or Haka login. Please use the same method of logging in as in our other services. If Suomi.fi identification and Haka login neither are possible, request an identification form from info@findata.fi.
Please register as a Kapseli user on our e-service.
Restrictions
Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to save your unfinished application approximately every 15 minutes.
We have detected problems when using Internet Explorer. We recommend using other browsers.
Data permit, data permit amendment and data request application forms have been updated several times. Unfortunately it is not possible to copy old application versions as new ones. We kindly ask you to fill in a new application form.
Maintenance outages
Our systems have a monthly maintenance outage on the Thursday of the week after the second Tuesday of the month between 4 a.m. and 12 p.m. The timing stems from Microsoft’s Windows updates, which always occur on the second Tuesday of the month.
The services may malfunction during this time, but it will be rectified after a maintenance outage.
Dates of monthly maintenance outages in 2024
- 18.1.2024
- 22.2.2024
- 21.3.2024
- 18.4.2024
- 23.5.2024
- 20.6.2024
- 18.7.2024
- 22.8.2024
- 19.9.2024
- 17.10.2024
- 21.11.2024
- 19.12.2024
Frequently asked questions related to login
I can’t log in to Kapseli
Before logging in, please make sure that your username is registered and ready to use. If you are not sure whether your account is ready for use, contact your Findata contact person or the Kapseli helpdesk: kapseli@findata.fi.
How to log in to Kapseli
- Install Duo Mobile app (duo.com) to your phone and activate it. The developer is Duo Security Inc. If you’ve already installed and activated the app go to point 2.
- Installing: find Duo Mobile from your phones app store and install it.
- Activating: the phone numbers reported when ordering Kapseli will get an automatic activating message for Duo Mobile. The app is activated by clicking the link in the activating message.
- Log in Kapseli at kapseli.findata.fi using your computers browser.
- Choose the identification method from the list that you chose while registering.
- Choose the operating environment you’re going to use. If you have just one operating environment in use go to the next section.
- After choosing the environment the system goes to the second phase of identification.
- The second phase of identification.
- Log in the operating environment.
- You’ll get a notification about logging in to Duo Mobile. To approve the log in choose ‘Approve’ in Duo Mobile.
Why doesn’t the application I have sent appear in the e-service?
Verify that you are logging into the service in the same way as when you submitted your application.
Example: If you submitted the application using Suomi.fi credentials, please use Suomi.fi authentication to log in. If you used Haka login, use Haka login again.
If the application you submitted is still not visible, please contact Findata’s customer service: info@findata.fi.
Why doesn’t the decision I have received appear in the e-service?
Verify that you are logging into the service in the same way as when you submitted your application.
Example: If you submitted the application using Suomi.fi credentials, please use Suomi.fi authentication to log in. If you used Haka login, use Haka login again.
If you still do not see the applications or decisions received on the service, please contact Findata’s customer service: info@findata.fi.
How can I modify an application I have sent?
Unfortunately, you cannot yourself modify an application after it has sent.
If you want to supplement an application that has already been sent, send us an email to info@findata.fi and tell us your application’s ID (e.g. 2022/53). We will return the application so you can supplement it.
Restrictions
The identification and therefore making a data request is currently possible only for people with a Finnish personal identity code. If you don’t have a Finnish personal identity code, ask for a identification form from info@findata.fi.
See more infomation about the personal identity code (dvv.fi).
Data permit, data permit amendment and data request application forms have been updated several times. Unfortunately it is not possible to copy old application versions as new ones. We kindly ask you to fill in a new application form.
Dates of monthly maintenance outages in 2024
- 18.1.2024
- 22.2.2024
- 21.3.2024
- 18.4.2024
- 23.5.2024
- 20.6.2024
- 18.7.2024
- 22.8.2024
- 19.9.2024
- 17.10.2024
- 21.11.2024
- 19.12.2024