Disturbances in the visibility of Kapseli network drives continue

29 November 2023

Since the 28th of November, Findata’s Kapseli operating environments have had a disturbance due to which some network drives are not visible to users. The problem only affects the visibility of the drives. There are also backups of the files on the drives.

Network drives will appear by logging out of the Kapseli and back in: click “Sign out” (not “Disconnect”). If this does not solve the problem, try restarting the environment. However, the malfunction may recur before the corrective measures have been completed.

If re-login or restarting doesn’t help, please send an e-mail to the address kapseli@findata.fi and state the Kapseli ID (e.g. A01).

Disruptions in network drives also cause a delay in the processing of data and ensuring the anonymity of results at Findata. We are working to minimize delays.

We apologize for the inconvenience caused by the disturbance. We will update more information on this page.