Disturbances in the visibility of Kapseli network drives – delays in data processing and ensuring the anonymity of results

21 March 2023

Findata’s Kapseli operating environments have a disturbance due to which some network drives are not visible to users. The problem only affects the visibility of the drives. There are also backups of the files on the drives.

Network drives will appear by logging out of the Kapseli and back in: click “Sign out” (not “Disconnect”). However, the malfunction may recur before the corrective measures have been completed.

If re-login doesn’t help, please send an e-mail to the address kapseli@findata.fi and state the Kapseli ID (e.g. A01).

Disruptions in network drives also cause a delay in the processing of data and ensuring the anonymity of results at Findata. We are working to minimize delays.

We apologize for the inconvenience caused by the disturbance. We will update more information on this page 28 March.