What to do if Kapseli freezes or runs out of memory? Log out of Kapseli by clicking on the Log out button. Note: Do not disconnect! The Logout button can be... Read more What to do if Kapseli freezes or runs out of memory?
I have not used Kapseli for more than three months, now I can no longer access the remote environment If you have not logged into Kapseli for three months, your DUO Mobile activation period will expire. You will receive... Read more I have not used Kapseli for more than three months, now I can no longer access the remote environment
Maintenance has made fixes or updates to Kapseli, but they don’t show up Make sure that you have disconnected or logged out of Kapseli after receiving a response from the administrator that repairs... Read more Maintenance has made fixes or updates to Kapseli, but they don’t show up
What should I do if my account is locked? If your account is locked out, you will receive an error message saying “Your account has been locked out due... Read more What should I do if my account is locked?
Extension to the period from which data is extracted Read more Extension to the period from which data is extracted
Change the controller of data disclosed with a data permit Read more Change the controller of data disclosed with a data permit
Combining data with a prior permit to data with a Findata permit If you have a valid data permit granted by Findata and want to combine it with data authorised by another... Read more Combining data with a prior permit to data with a Findata permit
